Policies & Procedures

Terms and Conditions

Laws and Restrictions: It is the customer’s responsibility to know and understand the laws and restrictions regarding firearms in his or her jurisdiction. Bullet Central will never knowingly ship or transfer a product to a person in any jurisdiction where it is not legal to possess the product. Bullet Central shall have no liability in an instance where a customer intentionally or unintentionally violates a local, state, or federal law.

Firearm Components and Parts: All firearm components sold by Bullet Central are intended for the use of qualified gunsmiths. Buyers are responsible for finding a qualified professional to assist in installing the component. Bullet Central is not responsible for improper use or installation of products sold. We cannot be responsible for any damages, loss, or physical harm arising from misuse, improper installation, careless handling, unauthorized modifications, neglect, corrosion or other influences beyond our control.

Firearm Accessories and Cleaning: Buyers are responsible for proper usage of the firearm accessories and cleaning products purchased. It is advised that buyers refer to the manufacturers instructions before using any newly purchased product. Bullet Central cannot be responsible for any damages, loss, or physical harm resulting from the misuse, careless handling or unauthorized modification of such products.

By choosing to purchase a product from Bullet Central, buyers are agreeing to the above terms and conditions.

Return Policy

At Bullet Central, we stand by the quality of our products, and we are confident that you will be happy with your purchase. However, should you find that you are not satisfied with your purchase in any way, you are welcome to return it to us.

In the event that a product is damaged or does not function properly, customers should contact us and provide proof of the defect. We will provide free return shipping and offer to send a replacement item or refund the full purchase price.

If a customer would like to return a product for reasons not related to damage or defect, they have a few options:

  1. The Easy Way: If you have a free account set up with us, you can easily return or exchange your items by following these simple steps:
    1. Click the Easy Return Button Below, or go to the orders section under “My Account” located on the menu bar at the top of the page under the search bar
    2. Click on the order # that contains the item you would like to return
    3. When that page loads scroll down until you see Return Order Button and click the button.
    4. Click on the item you would like to return, tell us why you want to return it and click submit.

    That’s it, now just wait for our call to confirm the return or exchange. If you have any questions give us a call at 701 371 4444

  2. Fill out this form
    • Things you will need:
      • Order # (if returning items from multiple orders please fill out the form for each order) or Contact Information so we can look up your order
      • SKUS & names of items returning (located on invoice sent in your e-mail)
  3. Give us a call +1 701 371 4444 (Monday – Friday 9AM – 5PM CST)
    • Things you will need:
      • Order # (if returning items from multiple orders please fill out the form for each order) or Contact Information so we can look up your order
      • SKUS & names of items returning (located on invoice sent in your e-mail)

Privacy Policy

This privacy policy applies to all information collected on BulletCentral.com and by our employees via phone, email and mail.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. BulletCentral.com is protected by an SSL certificate and processes all payments through a secure gateway. Our web servers are professionally managed and protected, and only employees who are directly involved with order fulfillment and billing have access to your information.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email or mail in the future to tell you about specials, new products or services, or changes to this privacy policy. To opt out of receiving promotional correspondence, please call our office at 701-371-4444 or use our website contact form to request being removed from the list.

A word about products on Backorder

Sometimes we sell our products so quick it’s hard to keep up with inventory, in these cases we allow products to be eligible for backorders.  Backordered means we currently do not have the item in stock, but plan to in the near future.  If you would like to purchase an item on backorder, purchase it like you would any other product and we will ship it to you when it arrives.  Before we ship it we will give you a call to confirm you still want the product.

  • You will not be charged for an item on backorder until the item ships
  • You will only be charged shipping once, when you place the original order.  If you placed an order that contained items that were not on backorder, you will be charged for shipping on those items, but not on the backordered item.  If you placed an order that only contains items on backorder, you will be charged shipping for those items.
  • If you placed an order and did not realize it was on backorder and no longer wish to purchase the item, don’t worry we haven’t charged your card yet.  Just give us a call at +1 701 371 4444 and we will cancel the order.
  • If you would like to know when we will be getting another shipment in of an item that is backordered just give us a call (+1 701 371 4444), we’d be happy to help you out.